Eric Motil

Digital Reciepts & Gratuity

Eric Motil

Reciepts & Gratuity

Eric Motil

Digital Reciepts & Gratuity

Disney Cruise Line App

Lead Designer

Enhanced by FRAMER AI

Transition paper receipts for spa and bar transactions on-board Disney Cruise Line vessels to a digital format. This represented the initial step in fully supplanting paper transaction records.

Initial Flow

Utilized existing design elements, created new patterns and assets to highlight entry points to view open receipts and add gratuity. Preliminary tests showed no usability or development concerns and was first tested on multiple select voyages.

Design Updates

Revamped the dashboard section and receipts listing screen for enhanced visual interest. Initiated gratuity process automatically upon opening a receipt. Expanded the tipping window from 4 to 24 hours and added various other improvements regarding aesthetic and efficiency.

Design Updates

Revamped dashboard module & listing for enhanced visual interest. Initiated gratuity process upon viewing a receipt. Combined “None” & “Other” tipping amounts. Expanded tip window from 4 to 24 hours. Added various other improvements regarding aesthetic and efficiency.

Conclusion

Conclusion

I take pleasure in deliberating the converging strands of psychology, sociology, technology, and the spectrum of tangible and virtual experiences. Should you feel inclined to delve further into this theme or any other venture, please feel free to reach out to me.